Metro areas: 2–5 business days
Regional & rural: 5–8 business days
You’ll receive a tracking link by email as soon as your order is dispatched — and you can follow it all the way to your door.
If you have any questions or run into issues, feel free to contact our support team using the details below. We're here to help.
Contact Friendly Customer Service Team:
(Managed By Outdoor Toolbox)
📧 Email: support@outdoortoolbox.com.au
📞 Phone: +61 8 7092 0892
💬 Contact form: Submit a Request
🕘 Business Hours: 9 AM to 6 PM (ACDT) - Monday to Friday. We aim to respond to emails and contact forms within 24 hours, even on weekends & public holidays